Client Name: The Al-Hassan Family
Location: London, United Kingdom
Languages: Arabic (original documents) to English (certified translation)
Family Members: Parents and two children
The Case Study Covers:
- Challenges faced by the family regarding legal document translation for citizenship
- Solutions provided by Translations.co.uk’s certified translation service
- Results achieved, enabling a smooth and timely naturalisation application
- How professional translation removes bureaucratic barriers for cross-cultural families
Client Background
The Al-Hassan family, Syrian refugees newly settled in the UK, needed certified English translations of their Arabic birth certificates. These documents were essential for their naturalisation process to acquire British citizenship. Due to displacement, their original certificates were damaged and time-sensitive for submission to UK immigration authorities.
Challenges
- Arabic birth certificates were physically damaged due to years of displacement.
- Urgent timeline for submitting the naturalisation application.
- Home Office requires certified translations with a formal translator’s declaration.
- Previous translation attempts by non-certified services caused delays and rejection risks.
Solution
- Provided fully certified translations recognized by UK immigration authorities, with translator credentials and declarations.
- Managed document scanning and restoration of damaged certificates to produce clear, official translations.
- Offered expedited delivery to meet tight submission deadlines.
- Maintained direct communication with the family to resolve document ambiguities promptly.
Results
- Delivered certified translations within 3 business days.
- Citizenship application accepted on first submission without additional verification requests.
- The family was granted British citizenship on schedule, avoiding delays and complications.
- Received positive client feedback highlighting professionalism, clarity, and reliability.
Conclusion:
Translations.co.uk played a vital role in helping the Al-Hassan family overcome document and procedural barriers in their British citizenship journey. Our certified, precise, and prompt birth certificate translation service ensured full compliance with UK Home Office standards, enabling a smooth and stress-free application process. This case exemplifies why trusted certified translation services are crucial for legal and immigration success.