WorldExplorer Travel Agency faced challenges in providing comprehensive travel services when they expanded their business internationally.
They needed translations of key documents required for international travel in a short time and contacted us for help.
We assigned expert translators to ensure the work is done quickly and accurately on time.
We were able to deliver the documents before the due date, thus establishing a long-term relationship with WorldExplorer Travel Agency.
The case study covers:
✔ The challenges faced by WorldExplorer Travel Agency
✔ Customised solutions provided by Translations.co.uk
✔ Positive outcomes achieved through the partnership
“We are delighted with the services provided by Translations.co.uk. You delivered accurate results ahead of time. Thanks to you, our clients were able to travel without any delays. Looking forward to more projects together in the future.” – WorldExplorer Travel Agency
Client Background
WorldExplorer Travel Agency is a premier travel service provider based in the UK, offering tailored luxury tours and corporate travel solutions for clients from around the world.
To ensure smooth travel experiences for their diverse clientele, they needed travel translation services to translate:
➤ Visa application documents (e.g., passport, marriage certificates, financial documents)
➤ Hotel reservations and booking confirmations
➤ Travel insurance policies
➤ Medical records for emergency treatment
Since many of their clients were travelling for emergency medical purposes, they needed a trusted and experienced service provider for fast and accurate translations.
Challenges
➤ Non-English documents required certified translations to meet immigration requirements
➤ Some clients needed immediate translations of medical records to receive emergency treatment abroad.
➤ Hotel bookings and itineraries needed precise translations to avoid confusion during international trips.
➤ With frequent last-minute bookings and urgent requests, WorldExplorer needed a translation partner capable of delivering accurate results within 12-24 hours
Solution
➤ Expert Multilingual Travel Translation Team – We assigned expert translators, well-versed in the native languages for fast results
➤ Experienced Experts in Travel and Tourism Industry – The translators were well-versed in the travel and tourism industry
➤ Streamlined Translation Process – We followed a step-by-step process to ensure every document is translated correctly
➤ 24/7 Emergency Support – To ensure that the customers face no problems, we were available throughout the day and answered every query promptly
➤ Advanced Tools and Guaranteed Confidentiality – We used advanced tools to ensure consistency of local terms without compromising on the confidentiality of personal information
Results
➤ 100% Visa Approval Rate – All translated visa documents met immigration standards for multiple countries
➤ Rapid Turnaround for Urgent Requests – The agency’s clients experienced no disruptions due to delays in document translation
➤ Emergency Medical Assistance – Translations of medical records were provided within hours for clients who needed urgent care
➤ Seamless Travel for 200+ Clients – No issues with visa or travel document translations
➤ Long-Term Partnership Secured – WorldExplorer Travel Agency signed a 3-year partnership with Translations.co.uk
Summing Up,
The case highlights Translations.co.uk’s ability to deliver accurate results in a short time. Also, it showcases the ability to translate multiple documents without making any mistakes.
We combined machine and human translations to ensure there were no delays in delivery.
WorldExplorer Travel Agency were satisfied and signed a 3-year contract with us.