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Find answers to the most common questions about our translation services, process, pricing, and more.
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About Translations.co.uk & Our Services
Translation services involve professionals translating words from one language to another. These services are provided by bilingual or multilingual experts, known as translators, to ensure accuracy and cultural relevance.
We offer a comprehensive range of services, including Certified Translations (for official documents such as birth certificates, marriage certificates, academic transcripts, and legal documents) and Professional Translations (for industries including e-commerce, engineering, finance, IT, medical, travel, and website content). We also provide Interpreting, Localisation, and Transcription services.
A certified translation is an official translation of documents from one language to another, carried out by certified translators. These translations are required for all official and administrative purposes, such as immigration, court proceedings, and government-related tasks in the UK and internationally.
Localisation services involve translating and adapting content, documents, websites, and applications from a source language to a target language while maintaining cultural sensitivity and upholding the preferences of the target audience.
We offer language translation services into more than 200+ languages, including but not limited to Arabic, Armenian, Chinese, Dutch, English, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Latin, Polish, Portuguese, Russian, Spanish, Tagalog, Thai, Turkish, Ukrainian, Vietnamese, and many more rare languages.
Yes, we offer a range of interpreting services , including telephone interpreting, business interpreting, and legal interpreting.
At Translations.co.uk, we assign a dedicated project manager to every project. As soon as you complete the payment, you will receive a confirmation email with your PM's details. Your dedicated project manager will assign a translator or subject-matter expert linguist with ITI/CIOL membership and at least 5 years' experience to translate the content. Throughout the process, you will have one point of contact.
Yes, you can check out our sample work on the sample page. Our samples have before-and-after examples, including certification stamps and details for reference. We redact all personal details to protect client confidentiality.
Whether you choose a standard or certified translation depends on your specific needs. Certified translation is usually required for official purposes, while standard translations suit personal or internal matters. We deliver certified translations in a non-editable PDF, signed and stamped on company letterhead.
For legal proceedings, commercial contracts, or administrative purposes, you might need notarised translations, where a Notary Public verifies and certifies the identity of the person signing the Certificate of Accuracy with their signature and seal. An apostille authenticates the notary's signature and seal, so your translation can be accepted in countries that are party to the Hague Apostille Convention, including the United States, India, Australia, and most EU countries.
Our Process & Quality Assurance
Our process involves 6 simple steps:
➤ Initiate Your Order: Select your service type (Certified or Professional), source/target languages, and if expedited service is required.
➤ Upload Documents: Please provide your files and confirm the total number of pages.
➤ Receive Your Instant Quote: Get a free instant quote with the total cost and projected delivery date.
➤ Complete Your Details & Checkout: Enter your information and finalise payment through our secure system.
➤ Translation Begins: A qualified, native-speaking translator with relevant subject matter expertise is assigned.
➤ Receive Your Translation: Your professionally formatted digital PDF translation is delivered to your email by the deadline.
➤ Initiate Your Order: Select your service type (Certified or Professional), source/target languages, and if expedited service is required.
➤ Upload Documents: Please provide your files and confirm the total number of pages.
➤ Receive Your Instant Quote: Get a free instant quote with the total cost and projected delivery date.
➤ Complete Your Details & Checkout: Enter your information and finalise payment through our secure system.
➤ Translation Begins: A qualified, native-speaking translator with relevant subject matter expertise is assigned.
➤ Receive Your Translation: Your professionally formatted digital PDF translation is delivered to your email by the deadline.
For certified translations, we guarantee 100% human translation to ensure the highest accuracy and compliance with official requirements. For voluminous projects like websites, apps, and marketing materials, we use machine-assisted human translations to enhance efficiency while maintaining quality. We do not use AI for certified translation.
We utilise various translation technologies, including translation memory software (TMS), AI-powered machine translation software (MT), and Computer-Aided Translation (CAT) tools to streamline processes and ensure consistency.
Using
our service provides access to expert linguists with relevant knowledge, ensuring accurate and precise translations that maintain cultural relevance and legal compliance. We offer free revisions, 24/7 support, rapid turnaround, and a satisfaction guarantee, providing peace of mind that your translated material will meet your expectations and those of authorities.
Yes, we recruit expert linguists and certified translators worldwide whose certifications are recognised by governments and official bodies, including ITI, CIOL, NAATI, Apostilles, and Notarised certifications.
We boast a 100% approval rate for our certified translations and a 98% customer satisfaction rate, reflected in our high ratings on Google (5/5), Trustpilot (4.9/5), and Sitejabber (4.9/5).
Yes, before sharing the final translated document with you, we follow our internal QA process where a senior translator and your PM check that the final translated version matches all your requirements.
If you spot an error after delivery, share your feedback, and we will revise it free of charge, as long as the change does not add to the original scope. Before delivery, our QA process includes a draft review and a final check by a senior translator and your PM.
When you place an order, we analyse your documents. With a single document, there is nothing to cross-check it against, so we share a draft for you to confirm names and dates before certification. If you share multiple documents, we review each one and discuss inconsistencies across names and dates with you directly. If you share specific instructions, we follow them strictly. For vital records, we check every name, date and seal against the original.
We follow the original layout so officials can compare your translation with the source document. For complex layouts, we offer Desktop Publishing Services.
For new clients, bulk translations, and specific projects, we create a bespoke translation glossary to keep terminology consistent. Our team also uses translation memory to optimise costs on ongoing work.
We keep your personal information confidential, from signing Non-Disclosure Agreements (NDAs) with translators and interpreters to handling documents and transactions through secure, encrypted processes. Read our Privacy Policy for details.
You will get a non-editable PDF with the certified translator’s certification, basic formatting to help improve the readability of your translation, and a signature and stamp on company letterhead as required for certified translations.
Pricing & Turnaround Times
Our pricing varies based on the service type, language pair, document complexity, and the level of urgency.
➤ Professional Translation: The starting rate is typically £15 per page.
➤ Certified Translation: The starting rate is typically £25 per page. For more detailed documents, a 1,000-word document can range from £0.10 to £0.16 per word. The best way to obtain an exact quotation is to contact us with your relevant documents.
➤ Professional Translation: The starting rate is typically £15 per page.
➤ Certified Translation: The starting rate is typically £25 per page. For more detailed documents, a 1,000-word document can range from £0.10 to £0.16 per word. The best way to obtain an exact quotation is to contact us with your relevant documents.
The turnaround time depends on the document type and complexity:
➤ Standard Documents: (e.g., birth, marriage, death certificates, academic transcripts, driving licences) can take up to 3 business days, with expedited services available for as little as 6 hours.
➤ Non-standard Documents: (e.g., deeds, legal contracts, marketing materials) may take 15-30 days, depending on their length and complexity. We offer expedited services; please send your requirements for a tentative date.
➤ Standard Documents: (e.g., birth, marriage, death certificates, academic transcripts, driving licences) can take up to 3 business days, with expedited services available for as little as 6 hours.
➤ Non-standard Documents: (e.g., deeds, legal contracts, marketing materials) may take 15-30 days, depending on their length and complexity. We offer expedited services; please send your requirements for a tentative date.
Yes, we offer express delivery and expedited services for urgent translation needs. Please select this option during the order process or contact us directly to discuss your urgent requirements.
Our base price is £15/page for standard translations and £25/page for certified translations. If you add services such as notarisation, apostille, or hard copy, there will be additional costs. Add-on prices for certified translations:
Expedited Turnaround: +£10/page
Proofreading: +£7/page
Notarisation: +£25/page
E-Apostille:+£89/page
Hard Copy: From +£8/page
To know more, visit our translation pricing page.
For the deadline, you can choose Priority (72 hours) or Urgent (24 hours) delivery at checkout.
Our Priority option delivers within 72 hours; if you need it sooner, choose Urgent delivery with a 24-hour turnaround.
Yes, we email you the soft copy once the translation is done. Many authorities accept the emailed PDF, but check with the receiving authority. If they require a posted hard copy, you will need to wait for delivery.
Yes, we offer a hard copy option as well. If you need hard copies, we can deliver them to your address. However, additional charges will apply based on the translator's location and your postal address, starting from £8/page.
Support & Contact
You can get an instant quote through our online ordering system by uploading your documents. Alternatively, you can call us at +447454757504, use our LiveChat support, or email us at info@translations.co.uk.
The minimum charge for translation service is AUD 60. This depends on the language, transYes, our expert support team is available 24/7, 365 days a year, to assist with your inquiries, monitor projects, and troubleshoot any issues that may arise.
You can reach us via:
➤ Phone: +44 7454 757504
➤ Email: info@translations.co.uk
➤ Live Chat: Available on our website
➤ Phone: +44 7454 757504
➤ Email: info@translations.co.uk
➤ Live Chat: Available on our website
Yes, we are available 24/7. Our online ordering system lets you upload documents, receive an instant quote and complete checkout at any time. So, you can place an order even on weekends or bank holidays. Thanks to our long-standing relationships with translators, we can often deliver during holidays too, subject to translator availability.
If you choose the direct checkout option, we will send a confirmation email with all the details. If you choose a custom quote, we review your needs and email you a quotation within 30 minutes. If you don't receive anything from us, please get in touch with us via Live Chat, call +44 7454 757504, or WhatsApp us.
Your dedicated PM will keep you updated on the progress. You can also use Live Chat, WhatsApp, or the call option at any time to get an update.
Yes, we offer post-delivery support. If the authorities ask for additional information on the level of certification, such as notarisation or an apostille, we can arrange it for you. Notarisation and apostille are chargeable add-ons for certified translations; see our translation pricing page.