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info@translations.co.uk
+447365600193

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Find answers to the most common questions about our translation services, process, pricing, and more.

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rating 5/5 Google

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rating 4.9/5 Trustpilot

Sitejabber

rating 4.9/5 Sitejabber

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5/5 Google

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4.9/5 Trustpilot

Sitejabber


4.9/5 Sitejabber

About Translations.co.uk & Our Services

Translation services involve professionals translating words from one language to another. These services are provided by bilingual or multilingual experts, known as translators, to ensure accuracy and cultural relevance.
We offer a comprehensive range of services, including Certified Translations (for official documents such as birth certificates, marriage certificates, academic transcripts, and legal documents) and Professional Translations (for industries including e-commerce, engineering, finance, IT, medical, travel, and website content). We also provide Interpreting, Localisation, and Transcription services.
A certified translation is an official translation of documents from one language to another, carried out by certified translators. These translations are required for all official and administrative purposes, such as immigration, court proceedings, and government-related tasks in the UK and internationally.
Localisation services involve translating and adapting content, documents, websites, and applications from a source language to a target language while maintaining cultural sensitivity and upholding the preferences of the target audience.
We offer language translation services into more than 150 languages, including but not limited to Arabic, Armenian, Chinese, Dutch, English, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Latin, Polish, Portuguese, Russian, Spanish, Tagalog, Thai, Turkish, Ukrainian, Vietnamese, and many more rare languages.
Yes, we offer a range of interpreting services , including telephone interpreting, business interpreting, and legal interpreting.

Our Process & Quality Assurance

Our process involves 6 simple steps:
➤ Initiate Your Order: Select your service type (Certified or Professional), source/target languages, and if expedited service is required.
➤ Upload Documents: Please provide your files and confirm the total number of pages.
➤ Receive Your Instant Quote: Get a free instant quote with the total cost and projected delivery date.
➤ Complete Your Details & Checkout: Enter your information and finalise payment through our secure system.
➤ Translation Begins: A qualified, native-speaking translator with relevant subject matter expertise is assigned.
➤ Receive Your Translation: Your professionally formatted digital PDF translation is delivered to your email by the deadline.
For certified translations, we guarantee 100% human translation to ensure the highest accuracy and compliance with official requirements. For voluminous projects like websites, apps, and marketing materials, we use machine-assisted human translations to enhance efficiency while maintaining quality. We do not use AI for certified translation.
We utilise various translation technologies, including translation memory software (TMS), AI-powered machine translation software (MT), and Computer-Aided Translation (CAT) tools to streamline processes and ensure consistency.
Using our service provides access to expert linguists with relevant knowledge, ensuring accurate and precise translations that maintain cultural relevance and legal compliance. We offer free revisions, 24/7 support, rapid turnaround, and a satisfaction guarantee, providing peace of mind that your translated material will meet your expectations and those of authorities.
Yes, we recruit expert linguists and certified translators worldwide whose certifications are recognised by governments and official bodies, including ITI, CIOL, NAATI, Apostilles, and Notarised certifications.
We boast a 100% approval rate for our certified translations and a 98% customer satisfaction rate, reflected in our high ratings on Google (5/5), Trustpilot (4.9/5), and Sitejabber (4.9/5).

Pricing & Turnaround Times

Our pricing varies based on the service type, language pair, document complexity, and the level of urgency.
➤ Professional Translation: The starting rate is typically £15 per page.
➤ Certified Translation: The starting rate is typically £25 per page.
For more detailed documents, a 1,000-word document can range from £0.10 to £0.16 per word. The best way to obtain an exact quotation is to contact us with your relevant documents.
The turnaround time depends on the document type and complexity:
Standard Documents: (e.g., birth, marriage, death certificates, academic transcripts, driving licenses) can take up to 3 business days, with expedited services available for as little as 6 hours.
Non-standard Documents: (e.g., deeds, legal contracts, marketing materials) may take 15-30 days, depending on their length and complexity. We offer expedited services; please send your requirements for a tentative date.
Yes, we offer express delivery and expedited services for urgent translation needs. Please select this option during the order process or contact us directly to discuss your urgent requirements.

Support & Contact

You can get an instant quote through our online ordering system by uploading your documents. Alternatively, you can call us at +447365600193, use our LiveChat support, or email us at info@translations.co.uk.
The minimum charge for translation service is AUD 60. This depends on the language, transYes, our expert support team is available 24/7, 365 days a year, to assist with your inquiries, monitor projects, and troubleshoot any issues that may arise.
You can reach us via:
Phone: +44 7365 600193
Email: info@translations.co.uk
Live Chat: Available on our website

Still Have Questions?

Our friendly customer support team is available 24/7 to assist you. Don’t hesitate to reach out!